Trends in IT and Software Outsourcing for 2021

Software outsourcing trends and IT trends in 2021

The rise of narrow specialization software companies

Some companies rather deal with one outsourcing company while others seem to be on the other side of the fence and claim to enjoy the advantages of using multiple vendors. It can be hard to keep up with everyday innovation and new software development trends. This is the reason why the need for narrow specialization companies has doubled and tripled over the years. Due to this increase in demand, there will be a rise in the number of software outsourcing companies in 2021.

Business owners are always on the lookout for outsourcing providers that produce the highest quality of work. Some companies do not have an issue working with more than one vendor as long as the work is up to standard and the desired results are produced. However, a large software outsourcing company with a diverse team of professionals may put you at an advantage when allowing that company to handle all your software development projects.

Enhanced experience with AI and IoT

Many people are now shopping online since the outbreak of Covid-19. Even persons 65 years and older are now beginning to shop online. This significant jump in online shopping has left businesses with the rising need to provide a better customer experience. Improving and providing a better User Experience(UX) to your customers will leave them with a positive experience and will most likely result in a returning purchase.

This and other software outsourcing trends will see significant growth this year. AI and IoT capabilities will play a big part in delivering a more personalized customer experience. We are already seeing AI chatbots substituting human interactions. IoT will improve customer satisfaction by providing real-time data, personalize communication by gathering statistics and discovering issues with equipment.

Blockchain services

Blockchain technology offers security in so many useful ways and can be described as data you can only add to. Since there is no way to take away or remove the previous blocks, security is greatly enhanced. This chain of data is so secure, and no one entity can take control which means there is no need for a third-party to oversee or validate transactions.

Blockchain technology can be implemented across several industries from financial to private ventures which is why the demand for blockchain specialists keeps increasing. It is one of the leading IT trends and currently, there is a shortage of skilled blockchain specialists.

Increased cybersecurity

Cybersecurity has always been around and is not something new, but the technologies surrounding cybersecurity have greatly evolved. Data is one of the most valuable resources, and in the wrong hands can be dangerous.

With new threats every day, the protection of valuable data is as crucial today as it was many years ago. Cybersecurity is one of the growing IT trends that will not slow down anytime soon because cybercriminals aren’t slowing down anytime soon either. This is why businesses are seeking outsourcing companies that offer cybersecurity services to eliminate any security concerns.

Cloud Computing

The demand for cloud computing support is also on the rise, with the vast majority of companies looking to outsource for effective cloud platforms. Data needs to be stored and the adoption of cloud computing is growing as businesses seek out cloud solutions.

Along with cloud outsourcing services, there will also be a need for security services as well. This is because of a big jump in the number of public cloud platforms that allow data storage.

Digitization of the Fintech, Healthcare, and Telecoms industries

A few software outsourcing trends have had an impact on a few industries that left them but no choice but to get fully digitized. This includes the Fintech, Healthcare, and the Telecoms industry.

The Fintech industry will seek to integrate AI technology, Blockchain technology, and Peer-to-Peer transactions to provide a more secure way to conduct business. Meanwhile, private and public hospitals will be looking for outsourcing companies that offer AI and VR services. Virtual Reality aided by Artificial Intelligence, is going to assist doctors and health professionals in making a better and faster diagnosis.

With the introduction of 5G technology, the Telecoms industry will be rushing to outsource services to complete their digital transformation. 5G can provide a great opportunity by allowing connections to IoT networks.

5G

5G technology is another big trend in IT that has been on the rise. 3G and 4G gave us the ability to browse the internet, increase bandwidth and use data-driven services. 5G, on the other hand, will rely on advanced technologies and is expected to revolutionize lives.

Technologies include AR and VR technologies along with cloud-based services. 5G will be used in factories, on HD cameras, smart grid controls and in various applications. Most of the big names in Telecoms are already jumping on the 5G bandwagon. This new trend in IT is going to have companies clamoring to outsource.

Increase in the AR and VR markets

Virtual Reality(VR) and Augmented Reality(AR) will see significant growth and may very well be the most explosive software outsourcing trend in 2021. VR immerses the user in a specific environment, while AR seeks to enhance that environment.

VR and AR technologies were more popular in the gaming industry and creating simulations for pilots, coast guards, and others to practice. However, we will see these technologies alongside a few others being implemented in the training, entertainment, education, marketing, and even rehabilitation service industry.

The market is still a bit uncertain, but with the growing number of online shoppers, businesses are on the hunt to outsource work to companies. The need is there to implement interactive elements into apps and websites to boost sales.

Robotic Process Automation

Robotic Process Automation makes use of software to automate business processes and mundane tasks. These include logistics management, payment processing, interpreting applications, processing transactions, dealing with data, and replying to emails.

A few advantages of RPA include the reduction of operational costs, improved work coordination, and fewer mistakes. With the integration of RPA, the burden of repetitive and menial tasks can be completed by a bot with minimal human interaction. This is another hot topic in the list of software outsourcing trends this year.

Progressive Web Apps

A positive user experience is at the top of every business owner’s list. This is what guarantees a purchase and a returning purchase. In some cases, it may even bring in a few referrals. This can only mean good things for you and your company. Progressive Web Apps are designed in such a way that they provide an application-like experience on websites.

Customers will not welcome a website with a negative UX which can mean trouble for you and your company. To guarantee a good user experience, businesses will be looking to outsource web application development to companies. They will need to satisfy the rising demands of clients and provide an improved user experience.

Conclusion

Today, we are in the middle of a fast-growing tech environment and being aware of the best trends in IT and software outsourcing in 2021 gives your company a competitive edge. We are already seeing the big-name companies implementing these IT trends and software development trends.

However, these companies have huge budgets, which you may not have, and that is why software outsourcing is your best option. With the ever-changing trends in technologies, outsourcing can give you access to the experts at a fraction of the cost of an in-house team. You can choose to outsource to multiple vendors or a large software development company with skilled professionals in various fields.

In the end, the idea is to stay up to date with the current trends to meet the quality of standards that are needed to dictate how business goes for your company in that year.