Advancing Excosoft’s platform with production-grade engineering
/ TECHNICAL DOCUMENTATION SOLUTION PROVIDER /40 years of trusted expertise in structured content management & enterprise documentation
10+
years of ongoing engagement
4
dedicated members
/ SUMMARY /Excosoft is a Swedish software company with 40 years of expertise in technical documentation solutions, component content management systems (CCMS), and content delivery platforms (CDP). Since 1986, Excosoft has helped global organizations in highly regulated, engineering-intensive industries create, manage, and deliver complex technical content more efficiently. Its flagship products, Skribenta and Topic Finder, enable large enterprises to transform massive volumes of complex technical information into structured, localized, and dynamic user assistance content.
As Excosoft’s platform grew in size and complexity, the company sought to augment its internal team in Sweden to sustain development velocity and keep pace with the growing business demands and rising market expectations. A search for the right engineering partner led Excosoft to Orient Software in March 2016.
Location
Sweden
Cooperation period
2016 - Ongoing
Industry
Document management
Engagement model
Dedicated development team
/ The situation /A team stretched thin, features piling up & a system straining to scale
Excosoft’s platform, a large, complex system built in-house on a Java backend and JavaScript frontend, had grown to the point where maintaining the pace of development started becoming a challenge. The company was racing to roll out new features, but the internal engineering team was under strain.
Left unsolved, this situation could go from bad to worse. Excosoft faced the risks of slow delivery, long release cycles, and mounting pressure on its in-house team. This momentum could affect customer satisfaction and limit Excosoft’s ability to innovate and scale in the long run.
/ THE SOLUTION /Engineering capacity & specialized expertise, built entirely around Excosoft
Orient Software approached the engagement with a well-structured path: understand Excosoft’s requirements, identify the gaps, and then tailor solutions that reinforced its internal engineering team and accelerated product delivery.
A compact, embedded team to support end-to-end delivery
Orient formed a dedicated team of one tech lead and three senior developers with specialized expertise in Java back-end and JavaScript front-end development. This unit worked as an integrated extension of Excosoft’s team in Sweden.
Feature development, scoped around Excosoft’s specifications
Orient’s team continued to engineer new features on Excosoft’s existing technology stack, developing each one according to the company’s requirements.
Existing modules upgraded for sharpened usability
Beyond building new features, Orient’s team improved the usability of the modules already in place and kept them aligned with Excosoft’s evolving business processes.
Development through testing, owned end to end
Orient’s team handled every feature and managed its progress through the Kanban workflow, from request through development to testing, giving Excosoft one team responsible for the full path to release.
/ THE RESULTS /A scalable platform engineered for long-term evolution
Orient Software helped Excosoft overcome its staffing challenge and expand its engineering capacity. With those constraints removed, the company could move at the pace its business demanded and scale without compromising the stability or quality it was built on. What began in 2016 has evolved into a partnership spanning more than a decade, and Orient continues to serve as a trusted partner for dedicated engineering behind the long-term evolution of Excosoft’s platform.
/ TECH STACKS /
JavaScript
JavaScript
/ TESTIMONIAL /“It's easy for me to give feedback on your contribution - you are all doing a marvelous job! That's true for all the areas you are listing. To comment on any specific user and area does not make any sense since everyone has the ambition to constantly do as good as they can. Please continue your good work - I hope we can work together for many years ahead.”
Mr. Jan Christian Herlitz
EXCOSOFT’S FOUNDER & CEO
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