HCMC, Vietnam, August 20, 2012 – Orient Software Development Corp., an offshore software outsourcing company, announces a milestone achievement in becoming certified to the ISO 9001: 2008 Quality Management Systems standards and guidelines in ‘Providing software outsourcing solutions and services’
This certification is accredited by the T V S D group.
The ISO 9001:2008 standard offers a template for development and operation of a business management system that is dynamic, flexible and focused on needs of customers. The standard also further demonstrates Orient Software’s ability to consistently provide products and services that meet not only customer demands, but also regulatory requirements.
This certification strengthens the commitment of Orient Software to adhere to the company policy for continuously streamlining and improving their products and services in order to not only meet, but exceed its customers’ expectations. Customers can be confident that Orient Software Development Corp. is dedicated to maintaining the highest level of effectiveness and responsiveness in achieving its goal of total customer satisfaction, and all internal procedures and systems are of the highest standards.
“This ISO 9001:2008 certification demonstrates our excellence in providing quality products and services and our continuous focus on improving the customer experience. With the awarding of this certification, we are proud to have confirmation of the high level of products and services we have been continuously providing to our clients since 2005,” said Ms. Nhung Nguyen, Managing Director of Orient Software Development Corp.
“Our customers are our number one priority,” Nguyen continued. “We promise them quality, the highest level of customer care, and software development solutions made to solve their every challenge. Everyone in this building feels this way and that is why I am very proud of this team.”
Orient Software Development Corp. underwent a stringent evaluation process that involved all operational levels and staff and included quality management system development, a management system documentation review, pre-audit, initial assessment, and clearance of non-conformances. The evaluation process helped to identify corrective actions that provide for the elimination of non-conformance elements to the quality management standard.
Upon correction and closure of all non-conformance items, Orient Software Development Corp. received its ISO 9001:2008 certificate of registration on August 20, 2012.
Orient Software Development Corp. has set up structured processes within the organization and business goals of the teams and employees are measured objectively. Performances are reviewed against the pre-defined set of parameters for each position. Bringing together a mix of cutting edge technologies, hands on experience and procedure to eliminate error, Orient Software Development Corporation has emerged as a trustworthy provider of offshore web and mobile development and services.
Commenting on the company’s recent ISO 9001 re-accreditation, Nhung Nguyen said: “Since inception, Orient Software has always strived to provide the highest level of service to our customers. In addition to our other quality accreditations, the certification of ISO 9001 helps embody the importance we place on ensuring that all our business processes are aligned to enable our customers to obtain a level of service that we ensure is always right the first time.”
This certification represents Orient Software’s commitment to set up strategic alliances with clients and suppliers and always seeking to foster win-win relationships for the benefit of its clients. It also reinforces Orient Software’s continual improvement process through feedback from its daily operations.
About Orient Software
Founded in 2005, Orient Software Development Corporation is the leading software outsourcing company in Vietnam. The company provides exceptional software outsourcing services and solutions to companies worldwide, providing access to specialized skill sets for one-time projects and ongoing support for in-house IT teams. Orient Software consistently delivers world-class outsourcing services by focusing on communication, development methodologies, and advanced tools and technologies, thereby offering superior, cost-effective, and virtually risk-free market solutions. For more information about Orient Software and its services, technologies, and proven processes, visit www.orientsoftware.com.