Learning & Development Manager

Responsibilities

• Develop and execute the company’s learning and development strategy, aligning with the business objectives, workforce planning, and talent management priorities.
• Lead the L&D team — including trainers, and program coordinators — to ensure the effective delivery of learning initiatives across all levels.
• Propose innovative initiatives and approaches to continuously enhance the company’s L&D activities, optimize learning impact, and improve employee engagement.
• Oversee the company’s competency framework, skills inventory, and career development roadmap to support succession planning and organizational growth.
• Manage L&D budgets, resources, and vendor relationships to ensure cost-effective and impactful program delivery.
• Establish metrics and dashboards to evaluate learning effectiveness, ROI, and organizational capability improvements.
• Ensure all training programs comply with internal policies, standards, and regulatory requirements.
• Promote a culture of continuous learning, innovation, and professional growth across the organization.
• Conduct training needs assessments to identify capability gaps and learning priorities in both technical and soft skills.
• Design and deliver learning programs (classroom, e-learning, or blended) in collaboration with subject matter experts and cross-functional teams.
• Facilitate key workshops or leadership development sessions where direct L&D engagement adds value.
• Manage the company’s LMS and learning database, ensuring accurate training records and an up-to-date curriculum.
• Oversee certification management by supporting employees in professional accreditations (e.g., AWS, Azure, Agile, PMP).

Requirements

• Minimum of 5 years’ experience in Learning & Development, including at least 3 years in management or leadership role.
• Proven track record in managing the full L&D cycle — from needs analysis to evaluation — with strong strategic alignment.
• Demonstrated experience in competency frameworks, workforce skills mapping, and certification management.
• Strong project management, analytical, and budgeting skills, with the ability to manage multiple priorities effectively.
• Familiarity with modern learning methodologies and digital learning technologies (e-learning, microlearning, blended learning, LMS platforms).
• Excellent communication, facilitation, and stakeholder management skills, capable of influencing at all organizational levels.
• Data-driven mindset with the ability to translate learning insights into strategic actions.
• Proficiency in English communication (written and verbal), with strong facilitation and presentation.

What we offer

• Attractive and competitive performance-based compensation package
• Generous year-end 13th-month bonus
• Loyalty and annual dedication rewards
• Full gross salary paid during probation
• 12 annual leave days, 11 public holidays, 1 Christmas day off and 5 sick leave days
• Flexible check-in time, 1-day remote work per week, and the freedom to work from any of our offices in Da Nang, Hue, or Ha Noi
• Comprehensive healthcare package and annual health check-ups
• Team-building allowance, Annual company trips, and Gathering Party every Thursday for a fun and connected workplace
• Sports & hobby clubs with football, badminton, biking, running, chess, or music band groups
• Continuous learning & development with exclusive technical & soft skills training, English classes, and technical clubs
• Financial aid for marriage, newborns, and bereavement to support you through every stage of life

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